Terms and Conditions of Sale

These Terms and Conditions of Sale govern the sale of products (goods) to you via the ak.co.za website. Once you click the button labelled “SUBMIT ORDER“, to place your order these Terms and Conditions of Sale form a legally-binding agreement between you and AK Industries. Payment may be effected via EFT, only. Should you decide to make payment via a cash deposit, please ensure that the appropriate cash deposit bank charges are included in the total due. Failure to add the cash deposit fee to the final payment may result in the withholding of shipment until the full amount due is paid. In the event of the order being cancelled where a cash payment has been made, a refund minus the cash deposit bank charges will be made to the purchaser. Currently, FNB charges R43 for the first R1000 cash deposited; thereafter R11 per R1000.
The order will be executed once payment confirmation reflects. If payment is made from deferring banks, it could take up to 48 hours to reflect. No credit card payments
No cheque payments
If you're an overseas buyer, please ask for a quote on shipping costs before payment. Payment can be made via paypal after the addition of 8% to overall total to defray paypal and bank charges. The Buyer acknowledges that the ownership of the goods at all times remains vested in the Seller until full payment is made on goods. You are entitled to cancel your order for the Goods, without penalty, within 7 days of the Goods having been delivered to you, except in certain cases such as laid out below: Detergents cannot be returned since seals can be tampered with to contaminate product. Any perishable and/or item with a short shelf life.
Please note that the outer packaging of goods might differ to those displayed on the ak.co.za website.
In the event of returning goods: You will receive a full refund of the purchase price within 10 days of the date of receipt of the returned items (minus any bank charges and/or shipping costs); Provided you undertake not to utilise the Goods; nor damage the packaging and return in like manner to that which was supplied to you or in the case of coins, not to handle coins by leaving fingermarks on the surface of the coin.
You will be liable in terms of section 44(2) of the Electronic Communications and Transactions Act 25 of 2002 (as amended from time to time) for the direct costs of returning the Goods, such as courier and/or shipping charges. If the Goods in question were procured from a third party affiliate supplier, you will also be liable for the direct costs incurred by us in returning the Goods to such third party affiliate suppliers.
Please note that your right to cancel your order for Goods without penalty (minus bank charges) set out in this clause, shall not apply where the Goods that you have ordered are detergents, undergarments, audio or video disks, unsealed items, perishable foodstuff with a limited shelf life and where goods are made to your specifications or are clearly personalised.
We endeavour to deliver the Goods to you as soon as reasonably possible but no later than 7 days of receipt of your payment. We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 48 hours of receiving such notification elect whether or not to proceed with your order for the Goods. If you elect not to proceed with your order, you will be reimbursed with the purchase price within 10 days of having informed you that we are not able to deliver the Goods during the Delivery Period. Detergents cannot be delivered via Post Office and we undertake to deliver in the areas in Cape Town, only which are listed in the drop down box, upon checkout of your order. Shipping of goods via Postal Services and Courier is at the Seller's Risk. Post Office does not accept insurance on coins.
However, there is an option for insurance of coins on courier deliveries. For non coin deliveries, Post Office charges 3% of value for insurance.
Paqckages sent via the Post Office are photographed and sent to the Buyer so they may recognise their parcel upon receipt and any tampering with said parcel would easily be noticeable.
No liability accepted on items stolen from packages by a third party.
In an event of missing items from postal packages, please make a case of theft at the police station, presenting as evidence, the photographs of the parcel in its original posted condition.
In the event of theft from a registered parcel, beside making the police case of theft, the post office claims department should be contacted at 0860-111-502.
In the event of theft from a Speed Services parcel, beside making the police case of theft, the post office claims department should be contacted at 0860-023-133.
Goods may be returned only when defective, damaged or if the product supplied is not the same product as what was ordered. If the Goods are defective in any way this must be reported within 7 days after the product having been delivered to you. If the Goods are not the same as what was ordered this must be reported within 24 hours of delivery. Should you need to post the Goods to us please only send it to our postal address:
Ak Industries; P.O. Box 379; Gatesville; 7766
If you are returning Goods via courier or post office please package it carefully so that it does not become damaged enroute.
We reserved the right to cancel or reject any order due to an error or ommission.
Should the order form be tampered with, electronically, (knowingly or unknowingly) (sometimes due to a lag in the internet connection, not all the information is passed along when the order is placed) we reserve the right to offer you the ammended version or the order can be canceled or rejected if not accepted.
You may not cede, assign or otherwise transfer your rights and obligations in terms of these terms and conditions of sale to any third party.
If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
No variation, addition, deletion, or agreed cancellation of these terms and conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
These terms and conditions of sale, read together with the Terms and Conditions of Use of the Website contain the whole agreement between you and ak.co.za and no other warranty or undertaking is valid, unless contained in this document between the parties.

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